Refund policy

Every Flamy purchase is a one-time payment, not a subscription. If you change your mind, you get a full refund when you ask within 14 days of the purchase. You do not have to give a reason.

Open a ticket from Support with the email address of your account and the date of the purchase. We answer within 3 working days.

We refund the full amount through Stripe to the card you paid with. Your bank usually shows it within 5 to 10 days. Your account goes back to the tier you had before the purchase; your page, links and settings stay as they are.

After 14 days a purchase is final. Your legal rights stay: if a paid feature does not work as described and we cannot fix it, you are entitled to a remedy, including a refund, under the legal guarantee of conformity.